Packages are generally dispatched within 24 hours after placing your order (this only applies on business days). If your order was made during a weekend or holiday your item will be process on the next bussiness day. After completing your order you will be given a tracking number that will allow you to track your order via Internet, that information will be sent to the provided e-mail.
Shipping includes packaging, handling and shipping. Every shipment varies according to the item weight and size. You can also make multiple purchases using our automated service (shopping cart).
All our shipments are delivery guaranteed; however, if a product arrives damaged you must make a complaint directly with the shipping company. Olvera Music Corp. will carefully monitor such complaint.
Our shipping department gives special attention to packages containing fragile items or require a special packaging, our customers can be confident that all orders are handled with an exceptional manner.
VISIT OUR WEBSITE FOR PROMOTIONAL PRODUCTS
Every month we advertise certain items on Sale through out our website. We also provide shipping to the lower 48 Continental States *rates vary based on address location*. Here are some more good news .... the majority of the purchases are shipped within 24 hours *Not including weekends & holidays*. Once the package is ready to be shipped we will then send you an email (if email is provided to us) with the tracking number. Make sure to sign-up on our website www.olveramusic.com, register your email and take advantage of our monthly Promotional Emails.
Verified Orders** Orders placed after 2 p.m. Pacific Time or 5 p.m. Eastern Time will ship from our location within 24-48 hours *during business hours ONLY* (this does NOT apply with purchases made during weekends). Our team of service work with care to ensure that your order is accurate and on time. However, as a security precaution, some orders may require extended verification.