Packages are generally dispatched within 24 hours after placing your order (this only applies on business days). If your order was made during a Weekend or Holiday your item(s) will be processed on the next Business Day. After completing your order you will be given a Tracking Number that will allow you to track your order via Internet, that information will be sent to the provided e-mail.
Shipping includes packaging, handling and shipping. Every Shipment varies according to the item weight & size. You can also make multiple purchases using our Automated Service (Shopping Cart). All our Shipments are Delivery Guaranteed; however, if a your product arrives damaged you must contact and make a complaint directly with the Shipping Company. Olvera Music Corp. will carefully monitor such complaint. Our Shipping Department gives Special attention to packages containing fragile items or require a Special Packaging. Our Customers can be confident that all orders are handled with an exceptional manner.
**FREE SHIPPING** on qualifying items throughout our website; meaning weight & size. Some item require a surcharge due to dimension and weight restrictions. Promotional FREE SHIPPING to the lower 48 States ONLY - NO International Shipping.
WEBSITE PROMOTIONAL PRODUCTS
Every month we Advertise certain products on Sale throughout our website. We also provide Shipping to the lower 48 Continental States *rates vary based on address location*. Here are some more Good News!! .... the majority of the purchases are shipped within 24 hours *NOT including Weekends & Holidays*. Once the package is ready to be shipped we will then send you an email (if email is provided to us) with the Tracking Number. Make sure to Sign-Up on our website register your email and take advantage of our Monthly Promotional Emails.
Verified Orders *Orders placed after 2:00 p.m. Pacific Time or 5:00 p.m. Eastern Time will ship from our location within 24-48 hours (during business hours only - this does NOT apply with purchases made during weekends). Our Team of Service work with care to ensure that your order is accurate and on time. However, as a security precaution some orders may require extended verification.